Full Tank Vape – Frequently Asked Questions

Whether you are just getting started or consider yourself a vaping veteran, we think this quick FAQ is worth a read.

If you are running into issues with your vaporizer, the solution to the problem is likely on this list.

On very rare occasion we have instances of faulty manufacturing, and in those cases, we will gladly resolve the issue with a replacement or refund. Check out the list below, and see if helps. If not, give us a shout so we can help sort it out.

1. Why is my battery charged but not producing vapor?

To turn on the device, quickly press the battery “on” button 5 times. It will blink 5 times. Do the same to turn the device off.

2. I pressed the button 5 times but there is still no power, what do I do?

Charge the battery for 3-4 hours, depending on the battery size, to ensure that the device is fully charged.

3. The battery light blinks or appears when pressed, but no vapor is coming out.

Open up the tank and make sure tighten down the coil.

4. Despite charging overnight, the battery does not hold a charge.

Check the charger light. If it indicates a full charge, try clicking the power button 5 times. If battery still does not work, contact us about a possible battery malfunction.

The coil is tightened, and I am generating vapor, but the vapor tastes burnt.

The coil may be burned out and needing a replacement. Also try blowing through the mouthpiece to clear excess juice from the tank.

The coil is tightened, and the battery is charged, but I am not generating any vapor.

If the battery is on and charged, and the coil is properly tightened, but there is still no vapor, then the coil may be burned and will need to be replaced.

How long do coils last?

This is difficult to answer because it depends greatly on how often the coil is used. A coil on average lasts anywhere from 3 to 14 days. Vaping often and without breaks in between will lead to shorter coil lifetimes. The coil needs to be replaced once the vapor tastes burned or not much vapor is produced.

The tank is leaking.

Ensure that the coil is properly tightened. Also, check to see that all of the rubber pieces are in place and that the wick is still within the coil. Do not remove the wick from the bottom of the coil.

All of the pieces are in place, and I tightened the coil, but after leaving the vape in a car, it leaked everywhere.

The vape cannot be left in heat for prolonged periods of time. The heat makes the liquid thinner than usual and this will cause it to leak through smaller gaps. If the vape is left in heat, clean the tank and any excess liquid. If the coil is not in need of the replacement, this should fix the issue. Also, placing the vape in the fridge for a few minutes will help to thicken the liquid up after being overly heated.

The tank is still leaking after checking all of the above solutions.

Drawing too hard on the vape can pull excess liquid into the atomizer and flood the system. First, clean out the tank and remove the excess liquid. Then try drawing on the vape slower and softer.

Why is my throat burning or raw when I vape?

Vaping should be done softly and slowly, especially with specialized models that produce lots of power at lower resistance. The quality of the vapor is also highly dependent on the types of liquid being used. Higher levels of Propylene Glycol (PG) may cause more irritation.